If you cancel within one week of your most recent invoice we will refund you for that invoice.
This means you don’t have to worry about nasty contract renewal surprises.
When can I cancel a monthly plan?
You can cancel your plan at any point and you will not be charged anything beyond the current month you are in. If you cancel within seven days of your most recent invoice we will refund you for that invoice should you wish to terminate your service immediately.
When can I cancel an annual plans?
You can cancel at any point and you will not be charged for any subsequent years. We are not able to offer pro-rata refunds for the annual plan. This allows us to offer two months free when signing up to the annual plan. If you cancel within seven days of your most recent invoice we will refund you for that invoice should you wish to terminate your service immediately.
How easy is it to cancel?
Very easy. Just send an email to our support team (help@hoxtonmix.com) from your registered email address asking for a cancellation and we will cancel your account.
Where is the Hoxton Mix Virtual Office address located?
The Hoxton Mix Virtual Office address
The Hoxton Mix Virtual Office is a prime address in central london. It is close to Old Street, Moorgate and Liverpool Street tube stations.
What does the office building look like?
This is a photo of the exterior of our building. This image is visible on Google Street view when people look up your address.
What will my new address be?
Your Company Name / Your Name,
Third Floor,
86-90 Paul Street,
London,
EC2A 4NE
You can use the Hoxton Mix Virtual Office address as the legal registered address for your business with Companies House. This is fully included in the prices of all our plans. You do not need to pay anything extra.
Does price go up if I receive lots of letters?
No, there are no extra or hidden costs for handling your post. No matter how many letters you get you will not pay more than the price you agree on.
Are there any other charges (e.g. Royal Mail costs)?
No, there are no other charges. All costs are included in the fixed price you pay.
How can the Hoxton Mix Virtual Office be so affordable?
We use technology to speed up the process of sorting through post. This efficiency allows us to be extremely competitive with our pricing.
You can use the Hoxton Mix Virtual Office address as the legal registered address for your business for all your HRMC correspondents. This is fully included in the prices of all our plans. You do not need to pay anything extra.
You can use the Hoxton Mix Virtual Office to receive all your business’ post. This is fully included in the prices of all our plans. You do not need to pay anything extra.
We cannot accept parcels on behalf of your business.
Our meeting rooms are located on the 4th floor with disabled access via our lift. Filter coffee & tea is provided free of charge and our friendly reception team are on hand to show guests and delegates into the meeting room.
What is included with a meeting room visit?
How much do meeting rooms cost?
Meeting rooms cost £35 per hour.
How easy is it to book a meeting room?
Booking a meeting room is very easy. Just send an email to help@hoxtonmix.com with the date and time you desire. Availability is decided on a first come, first served basis.
How long does setting up an account take?
When you have input your card details and sent us a scan or photo of your ID and a scan or photo of a proof of address, it takes an average time of ten minutes to approve your account. This is only between 9am and 6pm UK time Monday to Friday. If you register outside of those times, the request will be handled within the first few hours of the next working day.
How much does it cost to set up an account?
Setting up an account is free. There are no setup fees when joining the Hoxton Mix Virtual Office.
Every time you receive a piece of post we send you an email alert within one full working day. This ensures you are always on top of your business’ needs.
per month + VAT
Mail Handling Drop off/
Pick up point
When we receive your post,
we email you and keep it
secure until you can collect it
per month + VAT
Mail Handling
and Forwarding
We forward on all your post
to your private address the
day we receive it
per month + VAT
Mail Handling, Scanned
And Emailed
We scan and email all your
post to you the same day
we receive it
per month + VAT
Your personal PA
All your calls answered
during business hours
per month + VAT
London 020 Number
Transfer to UK/EU/US Land-line,
as well as UK Mobiles.
per month + VAT
Coworking / Office Space
Your place to create in the
heart of shoreditch
The Hoxton Mix Virtual Office London gives you all the benefits of a prime London business address
from just £12.50 per month.
You can specify our address as the registered address for your company with Companies House
and use our Directors Service Address add-on for keeping your home address private from
customers, suppliers and other third parties.
We will handle all your post and email you when it is ready to collect or simply forward it to you.
Just £15.00 per month with mail collection, £25.00 per month with same day UK Mail Forwarding
or £35.00 per month with same day scan and email.
For £6.99 per month you may want to upgrade your Virtual Office package with our optional bolt-on
020 call forwarding package. You do not need any special technology to use our 020 numbers, simply
forward your very own dedicated 020 London number to another land-line number or mobile.
The fastest, most convenient way to
form your new company. Find out more
Yes! You’re free to do that.
If you are a Virtual Office Collect customer, we will email you to let you know that we’ve got some post waiting to be collected. If you are a Virtual Office Forward customer we will forward it on.
We will have you set up at the beginning of the next business day following your order.
We will handle mail sent to: your trading name, your registered company name (if different) and your personal name.
This service is available to anyone!
Yes, Company Directors and Beneficial owners (person of significant control) will need proof of ID – either a passport or driving license and a recent utility bill. An original scan or photograph is sufficient and can be sent via email. You will need to certify this to be a true and accurate copy of the original document.
Your Company Name, 86-90 Paul Street, London EC2A 4NE.
A copy of our Privacy Policy is available here.
You can trade from your registered office address, but a company’s trading address does not have to be the same as their registered office address.
Yes, you are free to use your prestigious London address across all marketing and communications including letterheads, business cards and website.
Yes, but parcels need to be letterbox friendly, the dimensions of a standard letterbox are shown below. Additionally, we are unable to accept any item containing dangerous, live or perishable goods. The Hoxton Mix shall be entitled to refuse to accept any item it considers to be unreasonable or unlawful. 
The Hoxton Mix Limited is certified with the ICO under the Data Protection Act 1998.
The Hoxton Mix will not accept any business which could be construed to be illegal, defamatory, immoral or obscene. Any false detail / information that has been provided will entitle The Hoxton Mix to terminate this agreement immediately.
A copy of our Terms & Conditions is available here.