WhatsApp Business – connect with your customers instantly, anywhere in the world.
Access professional customer-service tools and more with a personalised WhatsApp for Business virtual phone number from Hoxton Mix.
We provide WhatsApp-compatible virtual phone numbers available in UK mobile 07xxx formats, so you can communicate with customers professionally without sharing your personal mobile number.
Get started in four easy steps:
Why use WhatsApp Business, the key business benefits.
Key benefits include:
- Real-time, secure messaging with no extra call costs
- A dedicated business number to separate work and personal chats
- Built-in tools for automation, quick replies, and marketing
- A familiar interface your customers already know and trust
- Work from anywhere, with a better work-life balance
Customer Support
Immediate response to customer questions & queries.Full relationship management, from basket to delivery and beyond.
Customer Communications
1-2-1 customer connection throughout their lifetime via the WhatsApp Business app.In and outbound messaging for support, campaigns, offers and all types of engagement via the WhatsApp Business app.
Automated Services
Set your profile, contact information and service details.Set up automated responses for the most commonly asked questions.
Engage with your customers
quickly and efficiently.
With a virtual phone number, you can use the WhatsApp Business app to connect with customers in real time, improving communication and customer satisfaction. Embed the virtual phone number into your marketing materials and on your website to get started:
- Instant support: Embed your virtual phone number on your site to offer immediate help.
- One-to-one communication: Build stronger relationships throughout each customer’s journey.
- Increase sales: Reply instantly to convert more enquiries into customers.
- Flexible calls & messages: All calls and messages run through WhatsApp, using Wi-Fi or mobile data, no extra network costs.
- Managing your WhatsApp for Business Account: Your WhatsApp for Business account can be customised with your company name, logo and business hours. Keeping these details up to date helps customers recognise your brand and builds instant trust.
Using WhatsApp creates a more responsive customer support experience. Messages are instant, improving customer satisfaction and strengthening every interaction. And all of this through a familiar interface used by over 3 billion people.
Unlock a world-class business solution with our WhatsApp Business Number number service.
In order to unlock the functionality of WhatsApp for Business, you will need a dedicated WhatsApp Business Number number.With our service, you can choose your bespoke business number today and immediately start using your new virtual phone number on all of your marketing materials.Team efficiencies - link up to 4 devices to your virtual phone number.
Enable your teams and customer interactions more effectively by linking your teams to your central WhatsApp for Business virtual phone number from Hoxton Mix.
Connect up to 4 devices to your central number, and immediately enjoy the benefits in not just managing your customer's needs, but also how your teams operate and interact with each other. Driving operational efficiency with the WhatsApp Business platform creates a more cohesive team structure, improves operational efficiencies and most of all, it creates a coordinated support, sales and service capability even in the smallest of teams.
WhatsApp for Business features & built-in tools deep dive.
Your WhatsApp for Business number unlocks a suite of built-in tools to streamline communication, strengthen relationships, and simplify daily operations.
Customised business number you can take anywhere:
Your WhatsApp for Business number unlocks a suite of built-in tools to streamline communication, strengthen relationships, and simplify daily operations.
Embed the virtual phone number on your website:
Add your WhatsApp Business contact information to your website using a QR code or clickable link, so customers can reach you in seconds.
Automation & messaging tools:
- Automated messages: Set greeting or away messages for instant replies - one of the most valuable built-in tools for improving customer response time.
- Quick replies: Reuse saved responses to common questions.
- Broadcast lists: Send updates to multiple customers without a group chat.
- Interactive messages: Use list messages and reply buttons for richer engagement.
Organisation & management:
- Business profile: Add hours, services, and key details for a professional presence.
- Contact labels: Organise chats with labels like "New Customer" or "Payment Pending."
- Message statistics: Track WhatsApp messages sent, delivered, and read to monitor response times and customer experience.
Sales, marketing campaigns & WhatsApp ads:
- Catalogues: Showcase products in a mobile storefront that customers can browse.
- Entry points: Use short links, QR codes, or buttons on your social profiles.
- Click-to-WhatsApp ads: Turn social-media ads into instant conversations.
Unlock all of these features for your business in minutes
Sign up for your WhatsApp for Business number, follow our easy set-up guides and get started today.
Why trust WhatsApp for Business?
WhatsApp for Business connects you instantly with a global audience, over 3 billion users worldwide, including 38 million in the UK.
Calls and messages use your internet connection, so they’re effectively free when you’re on Wi-Fi or mobile data. Your business number works globally, letting you manage sales and customer support wherever you go.
WhatsApp continues to release new features and free updates. The Hoxton Mix will keep you informed about every improvement to the WhatsApp Business platform so your communications stay ahead.
Who is WhatsApp for Business designed for?
WhatsApp for Business is perfect for any company that wants simpler, faster communication with its customers, from freelancers to SMEs.
Frequently asked questions
Learn more about your WhatsApp Business virtual phone number
What is a virtual phone number for WhatsApp Business?
Can I pick my own virtual phone number?
Can I use WhatsApp Business for voice calls and text?
How much does WhatsApp Business cost to run?
Why do I need a separate phone number for WhatsApp Business?
Who is the WhatsApp Business app for?
How are incoming calls handled?
Does WhatsApp Business support voicemails?
Do I need a contract for my virtual phone number?
How do I get the app installed on my phone?
How do I switch off or pause my unique WhatsApp Business number?
Does WhatsApp Business replace my phone system?
Are my messages secure and protected?
Can I use my number with any provider?
Can I connect my teams to my WhatsApp Business account?
Where do I go for WhatsApp for Business support?
How we work with
WhatsApp Business.
We are an independent provider of world-class virtual office products and solutions, used by over 60,000 SME's to date. The product and service we offer is access to a unique and personalised business number, so that you can connect with WhatsApp Business. All enquiries relating to the WhatsApp business account should be directed towards WhatsApp.
For all of your WhatsApp Business number enquiries, please contact us via our Service Desk.