Yes, your virtual address can act as your official business address and can be used to register with Companies House.

Yes, you can — and many companies do. The key is making sure the virtual office meets the government’s new definition of an ‘appropriate address.’ That means it must be a real UK location (not a PO Box), in the same jurisdiction as your company registration, and able to receive and acknowledge official post. The Hoxton Mix provides fully compliant registered office addresses in Central London, ideal for startups, small businesses, and remote teams.

It takes 10 minutes to approve your virtual office account, this is from the moment we have verified you (part of our and the HMRC’s security requirements). You sign up and input your card details, and we verify your ID and proof of address for all beneficial owners. And from that moment, it takes an average time of ten minutes to approve your account and get you set up and running with a virtual office address in London. This is only between 09:00 and 18:00 UK time Monday to Friday. If you register outside of those times, the request will be handled within the first few hours of the next working day.

All mail that is sent to our virtual office address in London will be processed and sent to you within 1 working day.  You will need to have an account with us.

Our Virtual offices are open to all start-ups and small businesses.

Yes, Beneficial owners (the ‘person of significant control’) will need proof of ID – either a passport or driving license and a recent utility bill. An original scan or photograph is sufficient and can be authorised via our online ID proof validation software.

Your Company Name, 86-90 Paul Street, London EC2A 4NE.

A registered office address is the official address of a company in the UK, as listed with Companies House. It is used for receiving legal documents, HMRC correspondence, and official notices. While it must be a real UK address, it does not have to be where you conduct business. A virtual business address office can serve as your registered office to keep your home address private.

You can trade from your registered office address, but a company’s trading address does not have to be the same as its registered office address.

You are free to use your virtual business address in London across all marketing and communications, including letterheads, business cards and your website.  This is what people will see and use to send you mail.

HaiRo™ (pronounced 'High-Row') stands for Hoxton AI Robot – our AI mail management assistant. It automatically processes, digitises, and organises your business mail using AI technology. We've taken inspiration from iconic AI and robotics names that combine function and innovation in their branding, such as: ASIMO (Advanced Step in Innovative Mobility) – Honda’s humanoid robot designed for real-world assistance. AIBO (Artificial Intelligence Robot) – Sony’s robotic pet dog, blending AI with companionship.

Yes, but parcels need to be letterbox friendly. The dimensions of a standard letterbox are shown below. Additionally, we are unable to accept any parcels containing dangerous, live or perishable goods. The Hoxton Mix is entitled to refuse any item it considers unreasonable or unlawful.

Yes, Hoxton Mix Limited is certified with the ICO under the Data Protection Act 1998. On top of that, our track record as a virtual office service provider and mail management speaks for itself: we have looked after the mail for over 60,000 companies and handled over 1 million pieces of mail.

A virtual office provides businesses with a combination of business services, both virtual and physical.  What makes it a virtual office, is that the address you use is in a different location.  The address is real, but for you it is simply a mail address with no leasing or maintenance required on the property.  It allows you to avoid using your home address, lets you create a more prestigious company profile and adds a level of access security by separating your home from your work address. The key features of a virtual office; Exclusive business address in London, Mail and post forwarding and digitisation, No costly physical office overheads and a professional business image.

Our aim is to deliver your digitised mail within 1 working day. With our automated AI driven mail sorting system and our dedicated team we maintain a high standard of delivery.

Yes, a virtual office service is completely legal. There is no legal obligation to work from your registered address. A virtual office is a great option if you do not want to publicise your home address.

Virtual offices are the perfect solution for freelancers, start-ups, SMEs and businesses looking to save money and offer the flexibility to work from anywhere, in addition to offering personal privacy to company owners who want to prevent their home address from appearing online.

Outside of the cost of the service, there is no setup charge. Once you have paid your fees for the virtual office address - either monthly or yearly - and you have passed the security verification process, you will be operational.  There are some additional charges for services to expand your virtual office setup, including:  020 London phone number, Mail forwarding options (for physical mail) and Meeting room booking.

A Hoxton Mix virtual office starts from as little as £0.63 per day for a Prime London address.

A Virtual Office is the trading address used across all marketing and communications, including letterheads, business cards and your website. The Registered Company Address is an official correspondence address that every limited company must provide when registering a company with Companies House.

In essence, the popularity of virtual offices stems from cost savings, flexibility, access to diverse talent, professional image, environmental sustainability, business continuity, and improved productivity.

A trading address is the location where your business operates or appears to operate. It's commonly used on websites, invoices, marketing materials, and correspondence to present a professional image. Unlike the registered office address, which is a legal requirement for all UK companies, a trading address is not mandated by law but is essential for establishing a business presence. In the UK, a virtual office can serve as your trading address, provided it meets certain criteria. The address must be a real, physical location capable of receiving mail and should not be a PO Box. This ensures compliance with the Companies Act 2006, which stipulates that a company's registered office must be a physical address where official documents can be served.​

Yes. Virtual addresses within the UK are legally permitted.

Yes, the Hoxton Mix customers receive fantastic offers and savings, including up to £75 cashback with our partner and bank offers.

The Hoxton Mix was formed in 2010 and has since grown to become one of the UK’s leading B2B service providers, with over 60,000 clients globally.

Yes. We automatically filter out junk mail so you only receive the pieces that are essential to your business. Our system is designed to reduce clutter and ensure that your time is spent on the correspondence that matters most.